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Customer Service Administrator - Temporary Work

The Role

Are you looking to earn some extra cash this Summer? Are you available immediately for work? Do you have strong customer service or admin skills?

Helping Hands are looking for enthusiastic and hard-working individuals to support our Head Office teams over the busy summer months. This is a fantastic opportunity to develop your customer service, administration and time management skills whilst working in a fast-paced and productive environment. Based out of our Head Office in Alcester, Warwickshire, we have opportunities to support the Finance, Sales and Recruitment departments with the day to day running of a successful Home Care Service.

We have a variety of temporary opportunities and can offer either full or part time work.

Role Responsibility

  • General admin for the sales/recruitment/finance department
  • Dealing with customer telephone enquiries
  • Sending out brochures and marketing material
  • Managing post and parcels
  • Contacting carers
  • Updating spreadsheets (experience of Excel is desirable)

Who You Are

This role would suit college and university students who are looking for temporary summer work or individuals that are immediately available. Experience is not essential as full training will be provided but what you must bring to the role is excellent organisational and customer service skills. The working environment is fast-paced and varied so the ability to multi-task under pressure is fundamental. Effective communication, strong IT skills and a positive attitude will be the key to success in this role. A quick learner that works well in a team, the successful candidate will be flexible and willing to help.

The successful candidate must be available to work on Saturdays.

Please note this vacancy is based at our Head Office in Alcester near to Stratford-Upon-Avon in Warwickshire

About Us

Did you know that Helping Hands are the only care company in the UK to be a winner in the annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2018.

Founded in 1989, Helping Hands Homecare is an award-winning provider of live-in and hourly visiting care. We have experienced unprecedented growth over the last 10 years and are currently one of the fastest growing care companies in the UK. We are committed to providing the best level of care to our customers and equally employing the best people, our business is all about people and providing an engaging and productive work environment is of supreme importance to us.

Helping Hands

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